Termination A–Z
Global coverage with quality-based routing, PDD control, and geo redundancy.
VoIP Termination A–Z & SIP Trunking
Quality routing, KPI visibility, and built-in security for every voice flow.
SIP Trunking
Dedicated trunks, elastic bursting, codecs G.711/G.729/Opus, TLS/SRTP.
Quality Routing
KPI-driven routing (ASR, ACD), dynamic blacklists, automatic failover.
Monitoring
NOC real-time alerting, MOS/ACD dashboards, SLA reporting.
Use case: Contact Center
Load-balanced across POPs, anti-fraud protection, optimized PDD for campaigns.
Use case: Enterprise
PBX/IP-PBX integrations, national numbering, business continuity.
Use case: Wholesale
Flexible routing for volume, fraud controls, provisioning APIs.
Key KPIs
ASR: constant monitoring to spot routing anomalies early.
ACD: voice quality insights to improve customer experience.
PDD: optimized answer times via low-latency paths.
Security & Governance
SBC with mutual TLS, SIP scan protection, rate limiting, malicious traffic blocking.
Cost control with real-time alerts and configurable thresholds.
VoIP FAQ
Which codecs are supported?
G.711, G.729, Opus with on-the-fly transcoding when needed.
Do you handle number portability?
Yes, with assisted documentation and fast lead times.
Is TLS/SRTP available?
Yes, with managed certificates and mutual TLS.
How are ASR/ACD monitored?
Real-time dashboards with automatic alerts to the NOC.
Is geo failover included?
Multi-POP routing with active/active policies and DNS SRV.
Can I get a test trunk?
Yes, we can enable a trial profile with MOS reporting.
Want to test NEXA quality?
Activate a trial trunk with MOS reports and shared KPIs.